PSW

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Why-myPSWWe are an alternative option for the delivery of home care by PSWs directly to those families in need of your services. Considering that PSWs fulfill the majority of work within home care, myPSW was designed with the input of PSWs, like yourself.

myPSW is effectively, your own homecare company, where we provide you the tools to develop your own clientele without any of the administrative burden.

OUR PHILOSPHY

We fundamentally believe that when front line workers (PSWs) are paid better, this can only enhance the consumer and PSW experience. Furthermore, by creating and environment by which consumers and PSWs alike, determine professional and personal compatibility, this lays a solid foundation for a long term working relationship.

DIRECT MODEL

How is it that PSWs can earn more and consumers can pay less? Quite simply we are a “direct to model”. This means that the PSW is responsible for scheduling and the relationship with their client.

myPSW provides a referral service to PSWs, and charges a % fee for facilitating the invoicing, payments and deposits on behalf of the PSWs.

*** PRE-REGISTRATION PERIOD ***
This is a pre-registration period only for PSWs to add their profile. Before your profile is added to the map, it will be reviewed by myPSW for content. Consumers visiting the site will be able to see PSW profiles but will not be able to contact you directly until the site is fully launched. You will be contacted by myPSW through the email address you have provided when eligibility requirements are needed.

Top 10 PSW FAQ
Top 10 Consumer FAQ
General Disclaimer
By using the myPSW website you fully understand that:

myPSW has CHECKED that the PSW has achieved a PSW Certificate, a Police Check and has acquired Liability Insurance by reviewing copies of documents provided to us by the PSW through electronic facsimile. It is the sole responsibility of the client to request the PSW to provide original documentation to ensure authenticity.

myPSW IS NOT THE EMPLOYER of PSWs and we do not meet, interview, supervise or train the PSWs listed on this site. You acknowledge that myPSW service is limited to providing self-employed PSWs i) a referral service or ii) a transactional service to facilitate administrative tasks on their behalf in exchange for a fee.

You assume and willingly understand and accept all risks associated with dealing with individuals that you come into contact with through use of this website, including but not limited to physical harm, lost profits, financial loss, damage to property and moral damages.

Customer Service Questions

myPSW will make every effort to answer any questions you may have relating to our service as promptly and professionally as possible.

For registered users of this site, if we cannot answer your question or concern through email, we will contact you directly by phone.

Quality of Care Questions

Quality of care questions should be directed to your PSW. This could include but not limited to issues related to lateness , no shows, general conduct, etc. . .

If there are serious issues you would like to report to us relating to the quality of care or service that results in you dismissing your PSW, we would absolutely want to hear about these so these can be documented and discussed directly with the PSW.

Welcome to myPSW!
myPSW 3 Steps This video will provide a quick overview of the myPSW model and how working with a PSW directly can enhance your home care experience.
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myPSW – How it works
myPSW Learn how easy the process is, after locating a PSW candidate on myPSW. Also includes a brief description how our billing process works.
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Step 1
After viewing a PSW Profile that is of interest to you, login to myPSW and register. Initiating your profile is a requirement before you can contact a Personal Support Worker directly.
Step 2
While logged in, send a message or a poke to the PSW to inform them of your potential interest in hiring them. Response times will vary from PSW to PSW due to their other professional obligations.

If you have not received a response within 24 hours you may wish to find an alternative candidate.
Step 3
After being contacted by a PSW and meeting them in person, should you wish to hire their services you will need to complete all mandatory fields in your profile including providing us your credit card information.
Your Consumer’s Benefits?

Total control over the PSW they choose.

Ability to locate a local PSW in minutes.

Transparent billing practices. Billable rate is $20 per hour.

Direct nature of model increases chances of longevity and loyalty between family and PSW.

All PSWs have a achieved PSW certificate.

All PSWs have obtained an updated Police check.

All PSWs have obtained liability insurance, valid on work billed though myPSW.

Advanced time tracking that ensures greater accuracy in billing and accountability.

Significant savings in the range of anywhere between 25% to 40% compared to industry average.

Did you know?

Over 80% of home care is provided by Personal Support Workers.

Supply of trained PSWs has difficulty keeping up with demand due to our aging population.

Many PSW working in private home care earn just above minimum wage.

One if the biggest issues in providing home care is high turnover.

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Looking for additional consultative advice relating to how much home care your loved may require?

Would you like to know what your options are for assistive devices, home accessibility and/or safety?

Maybe you would like to know what your options are relating to retirement homes or long term care facilities in your area.

Send us a request and a qualified Health Care Provider (Nurse or Occupational Therapist) will contact you directly with a complimentary thirty minute consultation.

Allow us to help keep your loved one at home longer, while providing you the "peace of mind" of knowing that you have help making these sometimes difficult transitional decisions.


LAUNCHING 2014
OPSWA Endorsement

OPSWA is proud to have provided our insights into the daily working lives of Personal Support Workers to myPSW. It is our hope and belief that our perspective has helped myPSW develop a direct home care model that will better serve consumers and PSWs alike.

We are happy to provide ongoing support and endorse the myPSW model that promotes the professionalism and profession of the PSW, as well as supporting our mission statement.

    Miranda Ferrier
President of OPSWA
Your PSW’s Benefits?

Net earnings are significantly higher than industry average.

No canvassing of client's. Referrals are provided directly.

Pride that comes with developing own clientele.

Proximity of clients will tend to be closer.

Better control over their own scheduling.

Little to no paperwork. Invoicing is done for them.

Legitimacy.

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